Depending on the specific needs of each customer, PAMA identifies the machine tool, software packages and technological services that are best suited to propose the best solution possible for its customers.
The sales offer ranges from the configuration of the plant to the layout, from technology services for the analysis of the machining cycles to the definition of the equipment and tools.
A dedicated project manager accompanies each customer during the entire machine production process up until its acceptance.
The dedicated specialised technicians provide support for:
- machine installation
- customer assistance during machine start-up
- production of the turnkey part
- complete customer training on the use, programming and maintenance of the machine.
Thanks to its widespread presence all over the world and dedicated service technicians, PAMA supports its customers during the entire service life of the machine tool with services that range from remote service to maintenance operations as well as the partial or complete retrofitting of the machine.
